Who’s listed
The directory lists 3,259 solar, battery, hot water and EV charging retailers. Each one is on at least one of two public lists:
- New Energy Tech Consumer Code (NETCC) Approved Sellers: 2,551 retailers. The Code sets standards for how businesses sell, quote, install and handle complaints.
- Solar Victoria authorised retailers: 1,868 retailers. Solar Victoria’s rebates go through retailers on this list.
We refresh our copy of both lists regularly, most recently on 17 October 2026. A business that leaves both lists is removed from the directory. Contact details, offices, products and service areas come from the lists and the business’s own website, and businesses can ask us to correct their listing on the For retailers page. You can check any business’s accreditation with our accreditation checker.
The order retailers appear in
The same order is used on search results, state and council pages, and “similar retailers nearby” on profiles. Retailers are compared on each rule in turn, and the next rule only decides ties:
- Featured retailers first. Featured retailers pay for their placement, and they’re labelled “Featured” or “Paid placement” wherever they appear.
- An office in the place you searched: in the suburb or postcode first, then the council area, then the state.
- Retailers that name the area as a service area, ahead of retailers that cover the whole state. Service areas come from Solar Victoria’s list, so this applies in Victoria.
- Distance to the nearest office, when your search has a location.
- Activity score, highest first (below).
- A weekly rotation. Retailers that are still tied take turns at the top, changing every Thursday, so the order isn’t simply alphabetical.
If you choose Sort by name on the search page, results are alphabetical instead.
The activity score
The activity score reflects how homeowners use each listing and how complete the listing is. It’s recalculated every hour.
| Signal | Points |
|---|---|
| People viewing the retailer’s profile (last 90 days) | About 10 for 10 views, 20 for 100 |
| People clicking to call, email, visit the website or get directions (last 90 days) | About 21 for 10 clicks, 40 for 100 |
| Homeowners asking this retailer for a quote from its profile (last 90 days) | About 26 for 10 requests, 50 for 100 |
| The listing has a description, written by the business when it updated its listing | 15 |
| The listing has a logo | 5 |
| The listing has a website | 3 |
| The listing has a phone number | 3 |
| The listing has a public email address | 2 |
Views, clicks and quote requests are counted on a log scale, so the first few count most and each tenfold increase adds the same number of points. One popular retailer can’t run away with an area.
We deliberately don’t count the quote requests we send to retailers ourselves. Those are decided by the ranking, so counting them would give the retailers at the top more requests every day, whatever they did.
How quote requests are matched
When you request quotes, we pass your request to up to three retailers that service your area, or to the retailer you chose on its profile. Retailers that have agreed to receive quote requests (our quote partners) are matched first, then the order above. Quote partners pay for the requests we match to them, which is why they come first. We only share your details with the retailers you agreed to, as our privacy policy explains.
How we make money
Being listed is free, and every retailer on the official lists is listed whether or not it pays us. We earn money from:
- Featured placements. Retailers can pay to be featured in a state, council area or suburb, with no more than three in any one place. They’re always labelled.
- Quote requests. Quote partners pay for the quote requests we match to them. A request you send to a retailer from its own profile is free for that retailer.
- Services for solar businesses. We build CRM systems and run advertising for solar, battery and hot water businesses.
None of these change whether a business is listed or what its listing says about its accreditation. Questions about a listing or this page? See where the listings come from.