Dux designs and manufactures the Ecosmart heat pump in Australia. It’s a single unit with the same diameter as Dux’s 250 L and 315 L electric tanks, in plug-in and hardwired versions.
Key facts
| Feature | Detail |
|---|---|
| Refrigerant | R290, low GWP |
| Efficiency | COP 4.63 (285 L), at 20 °C air heating 20 to 60 °C |
| Heating | 2.5 kW from the heat pump: 54 L/hr at 20 °C, or up to 93 L/hr with the element |
| Tanks | 200 L (202.5 L) and 285 L (287 L), enamel with two anodes |
| Element | 1.2 kW (plug-in) or 1.8 kW (hardwired) |
| Install | One piece; plug-in or hardwired; hard water models available |
| Made in | Australia |
| Warranty | Tank 7 years; refrigeration 3 years with labour; other parts 1 year |
Models
| Model | Tank | Heat pump | Notes |
|---|---|---|---|
| 200DHC25 | 202.5 L | R290; 1.8 kW element | Hardwired; 90 kg |
| 200DHC25P | 202.5 L | R290; 1.2 kW element | Plug-in; 90 kg |
| 300DHC25 | 287 L | R290; 1.8 kW element | Hardwired; COP 4.63; 125 kg |
| 300DHC25P | 287 L | R290; 1.2 kW element | Plug-in; 125 kg |
Warranty
Dux gives 7 years on the tank, 3 years on the refrigeration components including labour, and 1 year parts and labour on everything else. Where a Solar Victoria rebate was paid on an install from 1 July 2023, a 5-year whole-of-product warranty applies. Full terms are in the owner’s manual.
Support in Australia
Dux makes the Ecosmart in Australia and sells it through plumbers and plumbing retailers.
Strengths
- Designed and manufactured in Australia
- Same diameter as Dux 250 L and 315 L electric tanks
- Plug-in models avoid a dedicated circuit
- Hard water models available
Watch for
- Refrigeration parts are covered for 3 years
- Dux doesn’t publish noise or the operating range in its specification sheet
Our take
If you want a locally made heat pump that drops into the space an old electric tank left, the Ecosmart is designed for exactly that. Ask your installer whether you need the hard water model.
Before you buy
- Check the exact model is on the Clean Energy Regulator’s register, which sets its STCs, and, in Victoria, eligible for the Solar Victoria rebate if you want it.
- Plan where it goes. A heat pump needs airflow and makes some noise, so keep it away from bedroom windows and your neighbours’ fence.
- Ask about your water. Warranties can exclude very hard or salty water, and unfiltered bore or rain water, so check yours is covered.
- Compare quotes from hot water retailers near you, and read heat pump vs solar hot water.
Sources
Specifications and warranties change. We use the manufacturer’s own documents and say when one isn’t published; check the current version with your installer before you sign.