Reclaim Energy’s CO2 heat pump heats water to 63 °C without an electric element, even at -10 °C outside, and its controller can run it on surplus solar before that power is exported. It also sells the Eco R290, a one-piece unit made in Australia.
Key facts
| Feature | Detail |
|---|---|
| Refrigerant | CO2 (R744); R290 in the Eco R290 |
| Efficiency | COP 6.02 at 32 °C air (CO2, Reclaim’s brochure) |
| Cold weather | Heats to 63 °C at -10 °C outside; no backup element needed |
| Noise | 37 dB (CO2) |
| Tanks | 160, 250, 315 and 400 L, glass-lined or stainless steel; squat stainless for under floors |
| Design | Split, with the heat pump up to 10 m across and 5 m up from the tank |
| Solar | Controller modes for spare solar, off-peak and continuous, plus a one-shot boost |
| Made in | Australian-made tank and controller; Japanese compressor (CO2) |
| Warranty | Heat pump 10 years parts and labour; tank 10 (glass-lined) or 15 years (stainless) |
Models
| Model | Tank | Heat pump | Notes |
|---|---|---|---|
| REHP-CO2-160/250/315/400GL | 160 to 400 L glass-lined | CO2 split heat pump | 10-year tank warranty |
| REHP-CO2-160/250/315/400SST | 160 to 400 L stainless steel | CO2 split heat pump | Tall tank; 15-year tank warranty |
| REHP-CO2-315SSQ | 315 L stainless steel | CO2 split heat pump | Squat tank for sub-floor installs |
| Eco R290 200REC25P | 202.5 L | R290 one piece, COP 4.23 | 2.0 kW element; 8-year parts and labour |
| Eco R290 300REC25P | 287 L | R290 one piece, COP 4.63 | 2.0 kW element; 8-year parts and labour |
Warranty
For the CO2 system, Reclaim’s warranty booklet gives the Reclaim Wi-Fi and non-Wi-Fi heat pumps 10 years parts and labour (older Reclaim/Panasonic heat pumps have 7). The glass-lined tank has 10 years on parts, and the stainless tank 15 years, replaced in full for the first 6 and pro-rated after that. Warranty labour is capped at 2 hours including travel up to 25 km and applies in capital-city metro areas. The Eco R290 has 8 years parts and labour on the heat pump. Water outside Reclaim’s limits (such as hardness over 200 mg/L) can void the cover.
Support in Australia
Sold through Reclaim Energy resellers around Australia, with a 7-day support line.
Strengths
- Controller designed to heat water from spare solar
- Heats to 63 °C at -10 °C, with no element
- 10 years parts and labour on the current CO2 heat pump
- Squat stainless tank for under-floor installs
Watch for
- A split system: two units to place
- Stainless tank cover is full for 6 years, then pro-rated
- Warranty labour is capped and applies in capital-city metro areas
Our take
If you have solar and want your hot water to soak up what you’d otherwise export, Reclaim’s controller is built for it, and the CO2 heat pump copes with cold winters. Ask whether you’re inside the metro area its warranty labour covers.
Before you buy
- Check the exact model is on the Clean Energy Regulator’s register, which sets its STCs, and, in Victoria, eligible for the Solar Victoria rebate if you want it.
- Plan where it goes. A heat pump needs airflow and makes some noise, so keep it away from bedroom windows and your neighbours’ fence.
- Ask about your water. Warranties can exclude very hard or salty water, and unfiltered bore or rain water, so check yours is covered.
- Compare quotes from hot water retailers near you, and read heat pump vs solar hot water.
Sources
- Reclaim Energy: residential consumer brochure
- Reclaim Energy: residential tank specifications
- Reclaim Energy: warranty booklet
- Reclaim Energy: Eco R290 specifications
Specifications and warranties change. We use the manufacturer’s own documents and say when one isn’t published; check the current version with your installer before you sign.